Terms & conditions

1. About these terms

These draft terms describe the proposed conditions for using the ConcessionKit website, management portal, player, and related services. ConcessionKit provides digital menu boards, scheduling, screen management, and sponsorship tools.

The contracting business identity, legal contact, and effective date have not yet been established. This draft is provided for transparency and planning and is not yet an effective agreement. Any separately agreed written terms continue to apply.

2. Accounts and authority

You must be legally able to enter into an agreement and authorized to act for any organization you represent. Provide accurate account information, use individual accounts, protect your credentials, and give teammates only the access they need.

Your organization is responsible for its authorized users, connected devices, content, and account activity. Tell us about suspected unauthorized access using the contact information once it is available.

3. Using the service

Subject to the effective agreement and your plan, you may use ConcessionKit to manage your organization’s boards and related content. You must comply with applicable law and the acceptable use policy.

You provide your own compatible displays, player devices, network access, and third-party accounts. Hardware and connectivity affect performance. Saved offline boards can continue playing, but offline devices cannot receive new content or remote instructions.

4. Your content and responsibilities

You retain ownership of the menus, logos, images, text, and other content you provide. You grant ConcessionKit permission to store, process, reproduce, format, and display that content as needed to operate the service for you, including on your paired screens and reports you choose to share.

You must have the rights and permissions needed for uploaded content and advertising. You are responsible for accurate prices, food and allergen statements, event information, required disclosures, and sponsor commitments. Do not upload confidential information to a public-facing board.

ConcessionKit retains rights in its software, branding, and service materials. These terms do not transfer ownership of the platform to you.

5. Paid services

Review the price, currency, recurring interval, taxes, and other applicable terms shown before completing checkout. Third-party payment services process supported transactions. A free plan does not authorize us to charge you for a paid subscription without the applicable checkout or agreement.

Cancellation, screen-count changes, credits, and advertising refunds are different operations. Consult the billing policy and the transaction terms before making changes.

6. Sponsors and external services

Organizations and advertisers are responsible for agreeing on and fulfilling their sponsorship commitments. A booking may require payment, artwork approval, and an eligible display window before it can play. Recorded plays are not a guarantee of audience size, impressions, sales, or a particular business result.

Optional integrations are subject to their providers’ terms and availability. Connecting a provider authorizes the data exchange needed for the selected integration. Changes or outages at a provider can affect connected features.

7. Features under development

ConcessionKit is actively being developed. The designer, integrations, and other workflows may change, and some features may be incomplete or unavailable in your account. Documentation describes a developing product and is not a promise to deliver a particular future feature.

Preview content before publishing and verify it on your displays. The service is not an emergency notification system, and you should maintain alternative ways to communicate critical information.

8. Availability and limitations

To the extent permitted by applicable law, the service is provided as available, without a promise of uninterrupted or error-free operation or fitness for every device or purpose. We do not guarantee continuous connectivity, delivery to an offline player, or the retention of data stored in a browser.

To the extent permitted by law, we are not responsible for indirect or consequential losses such as lost profits, missed sponsorship opportunities, or losses caused by your devices, network, or inaccurate content. Nothing in these terms excludes obligations or liability that cannot lawfully be excluded, or limits mandatory consumer rights.

9. Suspension and leaving the service

Access may be restricted to address unlawful use, security threats, violations of the effective terms, or payment issues. Where appropriate, we will explain the issue and give an opportunity to resolve it. Urgent risks may require action first.

Stopping use or suspending access does not itself cancel a subscription. Complete any applicable cancellation separately. Keep copies of source content you need, and clear stored content and credentials from devices you retire. An offline player cannot reliably be wiped remotely.

10. Changes and questions

An effective version will identify the contracting business and explain how to contact it. Governing-law and dispute provisions will be considered when that information is available; none are selected in this draft.

When effective terms change, the revised page will identify its effective date and material changes will be communicated as required. Privacy practices are described separately.